Privacy Policy

1 Who We Are

CloudSqueeze.AI ("CloudSqueeze," "we," "us," or "our") operates the cloud cost optimization platform available at cloudsqueeze.ai. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information when you use our Service.

For privacy inquiries, contact us at [email protected].

2 Information We Collect

We collect the following categories of information:

We do not collect sensitive personal information such as social security numbers, health data, or financial account credentials beyond what is necessary for billing.

3 How We Use Your Information

We use the information we collect to:

• Provide and improve the Service — process your cloud data, generate recommendations, and operate platform features
• Manage your account — authenticate users, handle billing and subscriptions
• Communicate with you — send service updates, security alerts, and product announcements (you can opt out of marketing emails)
• Ensure security — detect fraud, abuse, and security incidents
• Comply with legal obligations — respond to lawful requests from authorities
• Analyze usage — understand how the Service is used to inform product decisions (using aggregated, anonymized data where possible)

We do not use your data to train AI models that are shared with third parties, and we do not sell your personal data.

4 How We Share Your Information

We do not sell or rent your personal data. We may share your information only in the following circumstances:

• Service Providers: Trusted third parties who help us operate the Service (e.g., payment processing, cloud hosting, analytics). These providers are contractually bound to protect your data.
• Legal Requirements: When required by law, court order, or government authority, or to protect the rights and safety of CloudSqueeze, its users, or the public.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, with appropriate notice to you.
• With Your Consent: In any other situation where you have given explicit consent.

Key third-party processors we use include: Stripe (payments), AWS (infrastructure), and Postmark (transactional email). All processors are subject to data processing agreements.

5 Cloud Account Data

When you connect your cloud provider accounts (AWS, Azure, GCP), CloudSqueeze accesses billing, usage, and resource metadata via read-only API credentials. This data is:

• Used exclusively to generate cost analysis, recommendations, and reports for your account
• Stored encrypted at rest and in transit
• Never shared with other customers or used for purposes beyond providing your Service
• Not used to train shared machine learning models without your explicit consent

You may revoke cloud account connections at any time from your account settings. Revocation will stop all further data collection from that account immediately.

6 Cookies & Tracking Technologies

We use cookies and similar technologies to operate and improve the Service:

• Essential Cookies: Required for authentication and session management. Cannot be disabled.
• Analytics Cookies: Help us understand how the Service is used (e.g., page views, feature engagement). You can opt out via your browser settings or our cookie preference center.
• Preference Cookies: Remember your settings and preferences across sessions.

We do not use advertising or tracking cookies for third-party advertising purposes. You can control cookie preferences through your browser settings or our in-app cookie consent tool.

7 Data Retention

We retain your personal data for as long as necessary to provide the Service and comply with legal obligations:

• Account data: Retained for the duration of your account plus 30 days following account closure
• Cloud usage data: Retained for up to 13 months to enable year-over-year comparisons; deleted after account closure
• Billing records: Retained for 7 years as required for tax and accounting purposes
• Log data: Retained for 90 days for security and debugging purposes

You may request earlier deletion of your personal data (subject to legal retention requirements) by contacting [email protected].

8 Data Security

We implement industry-standard technical and organizational security measures to protect your data, including:

• Encryption of data in transit (TLS 1.2+) and at rest (AES-256)
• Role-based access controls and least-privilege principles for our team
• Regular security assessments and penetration testing
• Multi-factor authentication for internal systems
• SOC 2 Type II compliance (in progress)

No method of transmission over the Internet is 100% secure. In the event of a data breach that affects your rights, we will notify you as required by applicable law.

9 Your Rights & Choices

Depending on your location, you may have the following rights regarding your personal data:

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days. You also have the right to lodge a complaint with your local data protection authority.

Marketing Opt-Out: You can unsubscribe from marketing emails at any time using the unsubscribe link in any email or by contacting us directly.

10 International Transfers

CloudSqueeze.AI is based in the United States. If you are located outside the United States, please be aware that your information may be transferred to and processed in the US or other countries where our service providers operate.

For transfers from the European Economic Area (EEA), United Kingdom, or Switzerland, we rely on appropriate legal mechanisms such as Standard Contractual Clauses (SCCs) or adequacy decisions. By using the Service, you consent to such transfers.

11 Children's Privacy

The Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal data from a child under 18, we will take steps to delete that information as quickly as possible.

If you believe a child has provided us with personal information, please contact us at [email protected].

12 Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make material changes, we will notify you via email or a prominent notice within the Service at least 14 days before the changes take effect.

The "Last updated" date at the top of this page indicates when this policy was last revised. We encourage you to review this policy periodically.

13 Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please reach out:

• Privacy Email: [email protected]
• General: [email protected]
• Website: cloudsqueeze.ai